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Host Here offers web hosting services in Sri Lanka. We are committed to protecting our clients and providing top-quality services. By using any services offered by Host Here, you agree to comply with these terms of service
Discounts and coupon codes are available for both new and existing customers. Host Here has sole discretion in offering these discounts, and they may be applied towards any services including domain registrations unless otherwise specified. Misuse of coupons may lead to additional charges and potential suspension or termination of service.
If HostHere.lk provides provider backup or snapshot features for your service, the schedule, retention, scope, and limitations are set out in our Service Level Agreements. You should read the Master SLA together with the service-specific SLA for the product you purchased (for example shared hosting, business email, or a VPS). Those SLAs — not this Terms of Service — contain the detailed backup rules for your plan.
You remain responsible for maintaining your own independent copies of any data you cannot afford to lose. Any backup or snapshot facility we offer is supplementary only and remains subject to availability limits, caps, exclusions, and disclaimers stated in the applicable SLA.
Optional paid backup or snapshot upgrades may be offered for some products. Pricing, scope, and remedies for those add-ons follow your order, current product information, and any separate SLA or written terms supplied at purchase.
Access: Where backup or restore functionality exists for your account, you may use the control panel or other tools we enable, or contact our support channels (including tickets). We assist where practicable.
Termination or suspension: If your service is terminated or suspended, HostHere.lk may delete all backups and snapshots associated with that service in accordance with our operational policies. If you need a copy after termination or suspension, contact our support channels as soon as possible: depending on timing and availability, we may still be able to provide data or a restore for an additional fee, but we do not guarantee that any backup will remain or can be recovered.
All services must be used for lawful purposes only. Any content or activity that violates any applicable laws or our policies may lead to suspension or termination of services. Prohibited content includes, but is not limited to, illegal software, abusive material, phishing schemes, and harmful software.
Services must not exceed the resources allocated to your account as specified in your service agreement. Excessive use of resources may result in suspension of your service.
Host Here may suspend or terminate services for clients who engage in abusive behavior towards our staff or disrupt our operations. Examples of such activity include verbal abuse (such as cursing, yelling, threatening), ongoing disregard for warnings or notices, spamming our email addresses or ticket systems, and causing unnecessary workload due to consistent errors or changes. Such behavior will be met with immediate suspension or termination of services.
In the event of a dispute, Host Here will first attempt to resolve it through direct negotiation. Should these efforts fail, the dispute will be escalated to mediation. If mediation is unsuccessful, the dispute will be resolved through arbitration or in a court of competent jurisdiction, depending on the nature of the dispute.
Host Here reserves the right to modify these terms and conditions at any time. Such modifications will be effective immediately upon posting the updated terms on our website. Continued use of our services after any such changes shall constitute your consent to such changes.
Host Here is not liable for any damages or losses your business may incur. We make no explicit warranties regarding the services provided. This includes data loss due to delays, non-deliveries, or service interruptions caused by Host Here and its employees.
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